Contact: (215) 525-1929
Family Medicine RCM

Expert Family Medicine
Medical Billing & RCM Services

DigitixMD provides seamless billing support for primary care physicians—covering routine visits, chronic care management, wellness checks, and preventive services—so your team can stay focused on long-term patient care.
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Services for Family Medicine

Comprehensive Billing Support for Family Physicians

We manage your entire revenue cycle or specific pieces of it—depending on what your practice needs today. Our workflows are tailored to preventive, acute, and chronic care services common in family medicine.
1

Patient Registration & Eligibility

Accurate patient intake and coverage verification to prevent downstream denials.

  • Demographic & insurance capture
  • Real-time eligibility & benefits checks
  • Co-pay, deductible, and out-of-pocket estimation
2

Family Medicine Coding

Specialty-trained coders ensure compliant CPT, ICD-10, and HCPCS coding.

  • E/M coding for new & established patients
  • Preventive & annual wellness visits
  • Chronic care, telehealth & same-day services
3

Charge Entry & Claim Scrubbing

Clean, complete claims submitted the first time for faster reimbursement.

  • Automated & manual charge validation
  • Front-end edits to catch common errors
  • Payer-specific rules for family medicine
4

Claims Submission & Tracking

We submit, monitor, and follow up on all claims across commercial, Medicare, and Medicaid plans.

  • Electronic & paper claim submission
  • Real-time status tracking & follow-up
  • Systematic resubmission workflows
5

Payment Posting & Patient Billing

Transparent posting and patient statements for clear financials and better collections.

  • ERA & EOB reconciliation
  • Patient statement generation & reminders
  • Refunds & adjustments management
6

Denial Management & Analytics

Root-cause analysis and targeted follow-up to stop revenue leakage.

  • Denial work queues by reason/payer
  • Appeals with strong clinical & coding support
  • Monthly KPI dashboards & optimization plans
Our RCM Workflow

How DigitixMD Supports Your Family Medicine Practice

A transparent, data-driven workflow that plugs into your existing EHR—so your providers and front-desk team can work the way they already do, just with better financial performance.

  1. 1

    Endocrine Revenue & Denial Assessment

    We review your visit mix, chronic care usage, CGM/device billing, and denials to identify missed opportunities and recurring issues in your endocrine revenue cycle.

  2. 2

    EHR / PM Integration & Template Optimization

    We connect to your EHR/PM (Epic, Athena, eClinicalWorks, etc.) and optimize templates for endocrine visits, labs, imaging, and chronic care documentation.

  3. 3

    Daily Charge Capture, Coding & Scrubbing

    Endocrine visits, tests, and program activities are coded and scrubbed daily—ensuring E/M levels, time-based codes, CCM/PCM, and technology services are billed correctly.

  4. 4

    Chronic Program & Denial Prevention Focus

    We closely monitor chronic care billing, program enrollment rules, and documentation, while preventing denials around medical necessity, frequency limits, and device coverage.

  5. 5

    Ongoing Optimization & Endocrine Reporting

    Your account manager reviews KPIs—collections per patient, CGM utilization, chronic care revenue, denial trends—and recommends practical steps to keep improving.

*Outcomes vary by practice size, payer mix, and baseline performance. Our free audit gives realistic projections before you commit.

Visit Types We Commonly Manage

    • Routine sick visits & same-day appointments
    • Annual physicals, wellness & preventive care
    • Vaccinations & immunization clinics
    • Chronic disease management (diabetes, hypertension, COPD, etc.)
    • Behavioral health integration & collaborative care codes
    • Telehealth and after-hours virtual consults
    • Minor procedures and in-office testing

Already using an in-house biller?

We can co-manage your revenue cycle—handling denials, coding, or overflow billing while your internal team manages front-end tasks.

Full-service RCM Coding-only support Denial clean-up projects Telehealth billing
Why Choose Us

A Billing Partner That Understands Family Medicine

Family medicine is about long-term relationships. Your billing partner should support that by protecting your revenue without compromising patient experience.
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Specialty-trained team

Our coders, billers, and AR specialists work exclusively with primary care and family medicine groups, so they understand nuances like preventive vs. problem-oriented visits, vaccine administration, and split billing.

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Compliance & documentation support

We help your providers document accurately for E/M levels, time-based billing, and chronic care codes—reducing audit risk while capturing legitimate revenue.

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Transparent reporting

Receive clear dashboards on charges, collections, AR aging, denials by reason, and provider productivity. No black-box billing—just data you can trust.

Frequently Asked Questions (FAQs)
Can you work with my existing EHR / practice management system?
Yes. We integrate with major platforms commonly used by family medicine practices, including Epic, Athenahealth, eClinicalWorks, Kareo, AdvancedMD, and others. During onboarding we design workflows around your current system rather than forcing a new one.
Do you handle preventive services and chronic care management codes?
Absolutely. We regularly bill annual wellness visits, immunizations, screening services, chronic care management (CCM), transitional care management (TCM), and behavioral health integration (BHI) codes for family medicine groups.
How is your pricing structured?
Most clients choose a performance-based pricing model as a percentage of monthly collections, so our incentives are aligned with yours. For larger groups, hybrid and fixed-fee options are also available after a revenue audit.
Can you support my in-house billing team instead of fully outsourcing?
Yes. We often partner with existing billing teams to handle coding, denial clean-up, or overflow work. This is a great option if you want to keep some functions internal while still improving performance.
How quickly can we get started?
After a free revenue cycle assessment, most family medicine practices can be fully onboarded within 2–4 weeks, depending on EHR access, payer enrollments, and data migration needs.
Do you work with telehealth and remote patient monitoring programs?
Yes, we support billing for telehealth visits, RPM, and other virtual care models, ensuring compliance with current payer guidelines and modifiers.

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If you are in need of high-quality and professional care look no further than.

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